Updated On 09/06/2023
This policy describes how we may collect and use information provided to us by people visiting this website. Because this policy may be revised from time to time, we suggest that you check here periodically for policy updates. "We," "us," "our" and "Rose's Luxury" refers collectively to Rose's Luxury.
Information Collected by us
Information You Provide Us
"Personal information" includes any personally identifying information, and may include: your name, your company, your address, your e-mail, and your phone number. You may visit and use this website without providing Personal Information. Personally identifying information is only collected when you knowingly elect to provide it to us.
You may provide us with Personal Information through various methods, including but not limited to:
Website Forms - If you elect to take advantage of the opportunity to receive information about Rose's Luxury, make a reservation, purchase a gift card, or other transactional actions online, you may be required to fill out a registration form. This form requires that you provide certain Personal Information, and this information will be used exclusively in accordance with the privacy and use guidelines detailed in this policy.
Promotions - You can opt out of receiving promotional messages by informing us of your preference at the time you sign up for an account or following the opt out instructions in the promotional emails we send you. Similarly, you may opt in to receive text messages, telephone calls, and mailings.
Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications for your convenience, including emails about the services you request from Rose’s Luxury.
Automatically collected information
Transactions and Activity - If you become a registered user or if you conduct transactions through this website, we may collect information about the transactions you engage in while on the website and your other activity on the website. This information may include areas of the website that you visit, transaction types, content that you view, download or submit, transaction amounts, payment, and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
Device & Location Information - When you use a smartphone or other mobile device to access the website, use a computer to access our website, or use our mobile application, we may collect information about your physical location and the device and browser used. This information can not be connected to you personally, and presents in the form of non-personal aggregated data. Rose’s Luxury does not use third party services or tools to attempt to remove anonymity from this data.
How We Use Your Information
We only use personally identifying for improving service to you, including: processing and serving your transactions, such as reservations; providing services and support; providing users with product or service updates, promotional notices and offers, and other information about Rose's Luxury; responding to your questions inquiries, comments and instructions; and maintaining the security and integrity of our systems.
We may engage other companies to assist with promotions, provide technical assistance, customize or personalize the advertisements that are displayed to you, and for other legitimate business purposes (collectively, "Third Parties"). We may share portions of your information with these Third Parties and these Third Parties will use your information only in ways necessary to fulfill their obligations to Rose’s Luxury, and for no other purpose. All Third Parties are contractually bound to never disclose, store, or use information we provide them outside of the scope of their work with us. We will not make your information available to any unrelated business or activity for any reason.
We reserve the right to use or disclose any information as needed to satisfy any law, regulation or other legal request, to protect the integrity of the website, to fulfill your requests, or to cooperate in any law enforcement investigation or any other investigation related to public safety.
Sharing and Protecting Your Information
Third Parties may collect information through the methods described in the “Information We Collect” Section above. They also may possess or obtain information about you from your interactions: directly with the third party companies; or from your interactions with advertisements Third Parties display to you.
Marketing partners and other third parties also may collect information about your activity on our sites and on third-party sites using tracking technologies. Tracking data collected by these third parties is used to decide which ads you see on third-party sites and applications. You may choose not to receive targeted advertising from many ad networks by visiting the following websites: http://www.networkadvertising.org/managing/opt_out.asp/ or http://www.aboutads.info/choices/.
We may also use third party social platforms such as Facebook to provide users customized advertisements. In this instance, any personal information that a user shared with the social platform is converted into a unique value, which makes their information anonymous. You can visit Facebook for more information on their privacy policies: https://www.facebook.com/about/privacy/.
The Rose’s Luxury website employs Secure Socket Layer (SSL) protection and 128-bit encryption to maintain the security of your information. Rose's Luxury protects your information using commercially reasonable technical and administrative security measures to reduce the risk of unauthorized use or disclosure of your information. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be ensured to be 100% secure. As required by law, we will notify you in the event that any of your information you provided is compromised.
Third Party Website Links
Our website may contain links to third party websites, such as reservation services, gift card purchases, and social media pages. These links are intended for your convenience only. These third party websites and services are not related with Rose's Luxury and may have separate privacy policies and data collection practices. We have no responsibility for these websites or their privacy practices. We encourage users to read the privacy policies of all websites they visit.
Using and Storing Your Data
Rose's Luxury and its third-party service providers may process or store your personal information. Regardless of the company or person who processes your information and where it is processed, all storage and use will be governed and protected by the provisions in this policy. We protect your information using administrative, technical, and physical measures to reduce the risk of disclosure, misuse, or unauthorized access of your information and have required our service providers to abide by our standards.
Choice and Control of Information
In order to provide service to you, we may send you communications related to your transactions, security, or the administration of this website. From time to time, we may also send you other messages or updates about Rose's Luxury, our website, and promotions or other activities. If you do not wish to receive non-transaction/security related communications from Rose's Luxury, you may opt-out by clicking the “unsubscribe” link in the communication or contact us where specified in the “Contact Us” section, below.
You may also update information about your account with us. We will update and correct your profile if you wish to make changes.
Please note that if you opt out of receiving communications from us, we may still send you service communications such as emails about your account or the status of your application.
This website is directed toward and designed for use only by persons aged 13 or older. We will not approve applications from or establish or maintain registrations for any child we know to be under the age of 13. Rose's Luxury does not solicit or knowingly collect personally identifiable information from children under the age of 13. If we discover that we obtained personally identifiable information from an individual who indicates that he or she is (or who we know to be) under the age of 13, we will delete such information from our systems.
How to Contact Us Regarding Your Information and Privacy
To contact Rose’s Luxury with any questions you may have about privacy, you may use the form on the Contact Us page: https://www.rosesluxury.com/contact/ or by telephone at 202.580.8889.
Updates to this Policy
We may make changes to this policy, and may apply any changes to information previously collected, as permitted by law. When we make material changes to this policy, we will post the updated policy on our website.